5 Hot Jobs You Can Land with Your Call Center Skills

Think call centers are all about endless dials and frustrated customers?

[{"selector":"#anim-5fa0fea4-09ba-43e0-9e57-220585cc4ac1 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(0%, 0%) scale(1)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":3000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-d21ead6d-ff28-45d2-a48f-ede494dd3fe0","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-2ccbac3a-1b34-4dfc-a06d-8ff4542bb2aa","keyframes":{"transform":["translate3d(-116.609%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-2800d205-0c6f-49f8-b9e6-a60f6e0055f4","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-e896016a-1d83-45d5-9502-50ffde58e0fa","keyframes":{"transform":["translate3d(118.56677%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}]

CONTENT MODERATOR

[{"selector":"#anim-0e98e632-3de9-414e-88e6-5498e980442b [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(0%, 0%) scale(1)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":3000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-b3dc4536-a885-4112-ab49-b86159efa9d0","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-7ee6a4e2-4ce3-44a0-9ac0-e08dee9e9146","keyframes":{"transform":["translate3d(-116.609%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-6b02f371-f6ab-4c8d-ace3-ad0bf5363eaa","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-d71f96cf-10d7-4df5-a34d-3a2c87a6f458","keyframes":{"transform":["translate3d(118.56677%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-0891e8bd-c3e3-492d-8c07-c341ec2e9def","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}]

SOCIAL MEDIA MANAGER

[{"selector":"#anim-da6e461f-343a-4f0d-96b3-4e4a54cc9080 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(0%, 0%) scale(1)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":3000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-1cb96cdc-de97-426f-aba9-097c2db25622","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-bed8f853-7d73-414e-8c0f-4edd59fcdf37","keyframes":{"transform":["translate3d(-116.609%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-97a1367a-ee0d-41a1-a255-d9e583828617","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-dc5d0d9d-e0f7-48cd-8ce5-773c08b19041","keyframes":{"transform":["translate3d(118.56677%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-aac8c8db-4378-449d-8d4c-15f62a57b4e2","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}]

EMAIL SUPPORT SPECIALIST

[{"selector":"#anim-32007b8b-9218-40ef-918e-31ee36091e2d [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(0.5327170359690842%, 3.8374093300220093%) scale(0.7549019607843137)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":3000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-97862084-f70a-4862-ad13-acf96b881ee1","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-376dedc5-8683-4dc8-a42d-97d0557c18ff","keyframes":{"transform":["translate3d(-116.609%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-a81e6b26-a38d-4ec9-b104-6f40ab74da75","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-330426bc-e47b-42d0-914e-55ae0369baed","keyframes":{"transform":["translate3d(118.56677%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-7d38169b-ab70-4a86-a6c1-7dd03645ae27","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}]

VIRTUAL ASSISTANT

[{"selector":"#anim-47398fed-79d2-4dc6-8a6a-d7ccc10bb88f [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(0%, 0%) scale(1)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":3000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-986d44f9-2ef0-4a47-b659-c5a42a350bf7","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-d5c78477-fbd4-4a39-8e00-0972dc0c67d3","keyframes":{"transform":["translate3d(-116.609%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-90070742-246d-4407-9637-a6e8376302f0","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-940f3c49-7a6a-45f0-9d4f-143e0e020752","keyframes":{"transform":["translate3d(118.56677%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-fa150c26-3088-43fd-98de-dafaf5bf0d1d","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}]

ONLINE COMMUNITY MANAGER

[{"selector":"#anim-61376966-5788-43cd-a8d7-7bed518ca350 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(0%, 0%) scale(1)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":3000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-a8badc29-8dc4-4c66-8293-293b2d27ca5a","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-78db128c-1662-4523-a4b0-72fe29f9bcba","keyframes":{"transform":["translate3d(-116.609%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-84dfef98-bd46-46de-8331-92527761537b","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-13bfd3b4-7a55-4309-a52a-0c6416b950b6","keyframes":{"transform":["translate3d(118.56677%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-28d203b7-23ea-4543-a486-65e7d9302a0a","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}]

Highlight your transferable skills on your resume! Focus on communication, problem-solving, customer focus, and adaptability.

[{"selector":"#anim-d040eb4a-6243-4b09-9961-8a0337e0e24b [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(2.338074935742781%, 2.846660233399577%) scale(0.7692307692307693)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":3000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-7d030459-e077-495f-962a-10c786ed461f","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-9f8ca1e4-685f-40eb-82fd-87adab23f47b","keyframes":{"transform":["translate3d(118.56677%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-c781cd64-cfe4-418e-9520-c2a51fe4ea59","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}]

So, ditch the headset and embrace the possibilities! Swipe up to download the FREE skill tracker.

[{"selector":"#anim-e97e45f7-f6de-40af-9611-3256afbd3835 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(-2.9352661534030724%, 2.349624375101331%) scale(0.7936507936507936)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":3000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-f6e383e5-9e3a-4435-a7cd-9836f8bb6817","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-872e6fc7-cde9-4455-b773-f8b5f276cd5c","keyframes":{"transform":["translate3d(118.56677%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-f7d65a7e-b11f-439b-a29e-2634568b95ab","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] Learn more

Swipe up to read the story

[{"selector":"#anim-5d2e349f-e59b-4e61-8595-81f58c5371cd","keyframes":[{"offset":0,"transform":"translate3d(0, -520.66918%, 0)","easing":"cubic-bezier(.5, 0, 1, 1)"},{"offset":0.289999999999999980015985556747182272374629974365234375,"transform":"translate3d(0, 0%, 0)","easing":"cubic-bezier(0, 0, .5, 1)"},{"offset":0.450000000000000011102230246251565404236316680908203125,"transform":"translate3d(0, -146.412173416%, 0)","easing":"cubic-bezier(.5, 0, 1, 1)"},{"offset":0.60999999999999998667732370449812151491641998291015625,"transform":"translate3d(0, 0%, 0)","easing":"cubic-bezier(0, 0, .5, 1)"},{"offset":0.70999999999999996447286321199499070644378662109375,"transform":"translate3d(0, -49.775973608%, 0)","easing":"cubic-bezier(.5, 0, 1, 1)"},{"offset":0.8000000000000000444089209850062616169452667236328125,"transform":"translate3d(0, 0%, 0)","easing":"cubic-bezier(0, 0, .5, 1)"},{"offset":0.84999999999999997779553950749686919152736663818359375,"transform":"translate3d(0, -18.692023562%, 0)","easing":"cubic-bezier(.5, 0, 1, 1)"},{"offset":0.92000000000000003996802888650563545525074005126953125,"transform":"translate3d(0, 0%, 0)","easing":"cubic-bezier(0, 0, .5, 1)"},{"offset":0.95999999999999996447286321199499070644378662109375,"transform":"translate3d(0, -8.122439208%, 0)","easing":"cubic-bezier(.5, 0, 1, 1)"},{"offset":1,"transform":"translate3d(0, 0%, 0)","easing":"cubic-bezier(0, 0, .5, 1)"}],"delay":0,"duration":600,"fill":"both"}] [{"selector":"#anim-66a9cfd5-70c7-4e3d-9401-724c2c548950","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-db3dd961-eaa0-4ae9-959a-b8109241b108","keyframes":{"transform":["translate3d(-153.00001%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] Learn more

5 Hot Jobs You Can Land with Your Call Center Skills

Think call centers are all about endless dials and frustrated customers?

You're wrong! Here are 5 hot jobs where your call center expertise can shine.

CONTENT MODERATOR

Leverage your active listening & problem-solving abilities to identify & remove inappropriate content online.

1

SOCIAL MEDIA MANAGER

Use your communication skills & customer focus to manage online communities, answer questions, & resolve issues.

2

EMAIL SUPPORT SPECIALIST

Master the art of written communication. Craft helpful and informative email responses for customers.

3

VIRTUAL ASSISTANT

Be a one-stop shop for busy professionals! Provide administrative, technical, or creative support remotely.

4

ONLINE COMMUNITY MANAGER

Your people skills come in handy fostering connections between members in online forums & groups.

5

Highlight your transferable skills on your resume! Focus on communication, problem-solving, customer focus, and adaptability.

BONUS TIP

So, ditch the headset and embrace the possibilities! Swipe up to download the FREE skill tracker.

FREE TOOL

Swipe up to read the story

5 MYTHS ABOUT CALL CENTERS: DEBUNKED!