5 open source call center software

power up your call center

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asterisk

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freeswitch

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vicidial

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elastix

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kamailio

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future of bpo: trends and predictions

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5 open source call center software

power up your call center

Planning to set up a call center? Pick from these 5 powerful open-source call center solutions to set up your call center.

asterisk

A powerful and flexible open-source PBX system. Offers a wide range of features, including call routing, voicemail, conferencing, and IVR.

freeswitch

Known for scalability & customization. Offers similar features to Asterisk. Slightly steeper learning curve.

vicidial

Specially designed for outbound centers. Strong feature set for managing agents, campaigns & call recording.

elastix

Unified Communications (UC) platform that integrates voice, video & data. Call center features alongside email & IM.

kamailio

Open-source SIP server used to build custom call center solutions. Highly flexible and customizable.

future of bpo: trends and predictions

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